Около pin up casino
Около pin up casino
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The player's requesting a refund of deposit as it was a 3rd party payment. The complaint was closed as the player stopped responding.
We contacted the casino to clarify the required documents and verify the player's account. Shortly after, the casino resolved the issue and paid the player. The complaint was marked as resolved.
The player from Germany had requested a withdrawal less than two weeks prior to submitting his complaint. His money hadn't been received at that time. After submitting the complaint, the player confirmed that he had received his payment.
The player from the Netherlands had an active self-exclusion in a sister casino due to a gambling problem. The player believes that he should have been banned from this casino too. Since he did not request self-exclusion from this casino, he decided to close the complaint.
The player from Germany is dissatisfied with the withdrawal process. The player confrimed his winnings were paid out, therefore we marked the complaint as resolved.
The player from Austria deposited approximately 450 Euros but the amount was not credited to his casino account. Despite being debited from his account, the transferred money never arrived and support has not resolved the issue for 3 weeks. We closed the complaint becasue the player didn't reply to our messages and questions.
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Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!
After our team had intervened and communicated with the casino, the casino had informed the player that his withdrawal had been successfully processed and paid. The player had later confirmed receipt of his funds, and the issue had been resolved.
Repeated messages to the casino were ignored, and the issue remained unresolved. The player confirmed that the problem was successfully resolved, and the complaint was closed as resolved.
The player from Italy had struggled with a withdrawal process that had been under review since February 10th. Despite having received assurances from this url the casino's support team that everything was fine, no progress seemed to have been made.
The player from Switzerland made a deposit, but it wasn't credited to his casino account. The issue was successfully resolved.
Выберите, укажите валюту также дополнительно выберите приветственный бонус – можно получить бонус либо до гроба казино, либо перманентно ставки.
The player from Germany is dissatisfied with the withdrawal process. The player confirmed that the issue was resolved.